Do I have to change physicians?

The patient remains under the care of his/her own physician. NorthCare Hospice & Palliative Care staff works with the patient’s own physician, although a Hospice Medical Director is available for consulting with the patient’s doctor.

How do patients pay for hospice services?

Medicare, Medicaid and most private insurances have a hospice benefit. When insurance does not cover hospice care, NorthCare Hospice & Palliative Care provides many services regardless of ability to pay.

How does NorthCare Hospice & Palliative Care "manage pain"?

NorthCare Hospice & Palliative Care nurses and physicians are up to date on the latest medications and interventions for pain and symptom relief. It is our goal to assist the patient in being as pain free and alert as possible. By working as an interdisciplinary team with the patient and family, we have been very successful in reaching this goal.

How long can a patient receive hospice care?

Indefinitely, if the patient’s condition remains appropriate for hospice care. Medically appropriate means that the doctor believes that the patient's life expectancy is six months or fewer, if the disease follows its normal course. This is evaluated at periodic intervals while receiving hospice services. Patients can be discharged from hospice if their condition improves, others remain on longer than the six month period if they continue to meet the requirements.

What happens if I need help at night or on weekends?

The NorthCare Hospice & Palliative Care team is just a phone call away at night and on weekends. If necessary the nurse will come to see the patient and family any time of day, night, weekends and holidays. Our staff is always available for you.

Does NorthCare Hospice & Palliative Care only serve patients who have cancer?

NO. NorthCare Hospice & Palliative Care also provides care for patients with chronic lung disease, congestive heart failure, renal disease, neurological illness, Alzheimer’s, Lou Gehrig’s disease (ALS), AIDS, and many other illnesses.

Should I wait for my physician to discuss Hospice Care?

Absolutely not. You’re encouraged to explore all of your healthcare choices and to be an informed consumer. NorthCare Hospice & Palliative Care staff will coordinate services with your physician, when necessary, as he/she directs your care. Medical care is provided under the direction of your personal physician, or by our Hospice Medical Director when appropriate.

How is NorthCare Hospice & Palliative Care different?

There Is a difference at NorthCare Hospice & Palliative Care…it’s about Living! Our focus is helping patients and families better enjoy each day of their life with a life-limiting illness. NorthCare Hospice & Palliative Care provides the personal support and attention that *research shows people want for a loved one facing a serious, life-limiting illness:

• Assurance that the patient's wishes are honored and respected.

• Choice among the types of treatments, care and services that are available.

• Pain and symptom control tailored to the patients wishes.

• Emotional support for the patient and their loved ones.

• An opportunity for the patient to put his/her affairs and life in order.

• Spiritual support for the patient and family.

• The option to choose where the patient will be cared for, including being able to remain at home.

• A team of professionals to offer comprehensive care for the patient.

• Continuity of caregivers, no matter where a patient resides.

• Comfort, dignity and understanding are critical aspects of the services requested.

*National Hospice Foundation

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